In retail, your point of sale (POS) is the backbone of your business. You can have great staff, the right stock, and be in a wonderful location, but if you don’t have a solid system to manage your data and handle orders and transactions, you (and your customers) will be endlessly frustrated. Upgrading to a new POS can be much easier and affordable than you think—and with the right software provider it can be a [...]

There’s no doubt that launching an online store is a big deal—and if it’s something you’re planning on undertaking, you’re likely feeling a mixture of nerves, excitement and sheer terror at the thought that something may go wrong. If you’re more scared than excited, having a clear vision of the end result and how you will get there will go a long way towards putting your mind at ease. Add to this confidence in your [...]

These days, if you’re in retail and your ecommerce is below par, you’re missing a huge opportunity to grow your business. Customers expect to be able to jump online, and find a user-friendly website, where they can look up your products, do some research and comparison and make a purchase. They also expect a high-level of customer service, in the same way they do instore, so that orders are processed and dispatched quickly, and they [...]

It’s no secret that choosing a POS system for your retail business is a big decision—the right system can propel your business forward, while a bad fit can be a disaster. When researching your options, there are many things to weigh up, from cost and capabilities through to reporting and support. You’ll also need to make a decision around a cloud-based or on-premise solution. Is one better than the other? Or more suited to a [...]