Customer special orders: your unfair advantage over e-Commerce and chain stores

Customer special orders are those products that your customers wish to purchase, but you don’t have in stock and need to order in for them. Special ordering was once considered normal retailing behaviour. However in the race to streamline and simplify operations many retailers don’t bother. Or if they allow it they don’t actively promote [...]

By |2022-06-17T16:07:14+11:00March 24th, 2022|Business Tips, Choosing POS, Choosing POS Software, Customer Experience, Customer Loyalty, Customer Shopping Experience, POS Software, POS Tips, Retail Software, Retail Tools and Resources|Comments Off on Customer special orders: your unfair advantage over e-Commerce and chain stores

How much is discounting costing your retail business?

If you don’t have a discount policy, or you aren’t tracking how much discount you give away, your store’s over-generosity might be the reason your retail shop is not as profitable as it deserves to be. In this short guide we look at the problem with ad-hoc or discretionary discounting, and how to get control [...]

By |2022-06-17T16:12:09+11:00March 17th, 2022|Business Tips, Choosing POS, Choosing POS Software, Customer Experience, Customer Loyalty, POS Software, POS Tips, Retail Software, Retail Tools and Resources|Comments Off on How much is discounting costing your retail business?

The hidden costs of Point of Sale software

When deciding what Point of Sale (POS) software, retail management software, or e-commerce software you want to operate with, price is a common attribute that will help shrink the number of choices available. Unfortunately we see too many store owners gravitate towards the cheaper products, unaware that cheap may mean a number of additional unexpected [...]

By |2022-06-17T16:11:58+11:00January 24th, 2022|Business Tips, Choosing POS, Choosing POS Software, POS Software, Retail Tools and Resources|Comments Off on The hidden costs of Point of Sale software

Is Choosing POS Software Making Your Head Spin?

Choosing the right POS system for your retail business can be overwhelming and, let’s face it, somewhat intimidating. If you’ve ever thought about investing in POS software for your retail business, you’ve probably been grappling with questions like: Where do I start? Who’s the best supplier, and what makes them different/better? What is [...]