About Univex Retail Software

Our Mission

Here at Univex we are on a mission to make life easier for you so that you can spend more time doing the things you love. 

From point of sale (POS) to retail management software, and e-commerce solutions, we provide Australian and New Zealand retailers with software solutions that streamline operations. These solutions are comprehensive enough to manage and refine their current day-to-day retail operations yet flexible and powerful enough to help you grow, expand, and adapt to new ways of retailing.

It’s our unmatched customer service sets us apart. We’re easily contactable, very responsive, and customers say that dealing with us is easy, fast and efficient. We deliver software solutions that are enriched by an ongoing commitment to creating a positive customer experience from pre-sale to post and every step in between. We’re not just here to solve today’s problems but we’re committed to helping you realise ongoing value from your system. When you simply want somebody to talk to who knows how to apply IT in a retail environment, we’re here for you. We listen to understand your challenges.

Our software can help you refine and improve your processes, saving you both time and money. They can ensure that checks and balances are built in so the occurrence of costly errors. They can provide you with immediate and useful information so that you are able to make business decisions based on facts, not just gut feel.

The Univex Group is a wholly Australian owned and operated company that has been servicing businesses in the Australasian region for over 40 years.

Call us toll-free in Australia on 1800 UNIVEX to find out how we can help you succeed. Outside Australia? Click here for more numbers.


Our Values

  1. Always Understanding, Always Prepared: We listen first—to truly understand your challenges and needs. Whenever you call our friendly voice is here to reassure you that we’ve got your back, ready to deliver not just answers, but real solutions tailored just for you.
  2. Beyond the Call: We’re more than just support; we’re your partners in success. Going above and beyond is just part of our day. Whether it’s extending a helping hand beyond typical service agreements or adapting to your unique needs, we’re committed to making you feel special and supported at every turn.
  3. Geek Heart, Smart Solutions: Our passion for technology drives us to deliver innovative and efficient solutions that keep your business ahead of the curve. Your success is our success, fueling a cycle of growth and achievement for both of us.

We talk about these values regularly and how we are living up to them, and how we can deliver on these promises to our customers.


Univex is a comprehensive retail software solution

We provide a total retail solution, not just software.

We start with reliable Point of Sale, Back Office, and e-Commerce software, all of which can be customised to your unique needs. We add the specialised POS hardware, consumables, and other services to complement and enhance our core product offering. We wrap it up by providing unmatched post-sales service that is the best in the industry.

When you choose Univex your solution includes everything you need to take your business to the next level – Software, Services, Solutions, and Support!

Ready to grow your business?  CALL US TODAY!