About Paul Filmer

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So far Paul Filmer has created 32 blog entries.

Customer special orders: your unfair advantage over e-Commerce and chain stores

Customer special orders are those products that your customers wish to purchase, but you don’t have in stock and need to order in for them. Special ordering was once considered normal retailing behaviour. However in the race to streamline and simplify operations many retailers don’t bother. Or if they allow it they don’t actively promote [...]

By |2022-06-17T16:07:14+11:00March 24th, 2022|Business Tips, Choosing POS, Choosing POS Software, Customer Experience, Customer Loyalty, Customer Shopping Experience, POS Software, POS Tips, Retail Software, Retail Tools and Resources|Comments Off on Customer special orders: your unfair advantage over e-Commerce and chain stores

How much is discounting costing your retail business?

If you don’t have a discount policy, or you aren’t tracking how much discount you give away, your store’s over-generosity might be the reason your retail shop is not as profitable as it deserves to be. In this short guide we look at the problem with ad-hoc or discretionary discounting, and how to get control [...]

By |2022-06-17T16:12:09+11:00March 17th, 2022|Business Tips, Choosing POS, Choosing POS Software, Customer Experience, Customer Loyalty, POS Software, POS Tips, Retail Software, Retail Tools and Resources|Comments Off on How much is discounting costing your retail business?

10 Easy things you can do today to sell more online

Launching your e-commerce site is an exciting time! You should be proud of all your hard work to get it up and go live. Yet there is still more work to do to get people on to your site and completing a purchase. In this practical guide we give you a selection of simple (and [...]

By |2022-06-17T16:12:04+11:00March 1st, 2022|Business Tips, Customer Shopping Experience, Ecommerce Store, Online Ecommerce, Online Retailing, Retail Tools and Resources|Comments Off on 10 Easy things you can do today to sell more online

The hidden costs of Point of Sale software

When deciding what Point of Sale (POS) software, retail management software, or e-commerce software you want to operate with, price is a common attribute that will help shrink the number of choices available. Unfortunately we see too many store owners gravitate towards the cheaper products, unaware that cheap may mean a number of additional unexpected [...]

By |2022-06-17T16:11:58+11:00January 24th, 2022|Business Tips, Choosing POS, Choosing POS Software, POS Software, Retail Tools and Resources|Comments Off on The hidden costs of Point of Sale software

Why integrating your POS and eCommerce is essential for retail success

Retailers with physical stores must have a web site of some kind to remain relevant, and ideally it will be an e-commerce site with your catalogue of products on display. Without a web presence you run the risk of potential customers heading elsewhere because they simply don’t know what you sell, or whether you have [...]

By |2022-06-17T16:11:52+11:00January 10th, 2022|Ecommerce Store, Online Retail, Online Retailing, POS Software, Retail Software|Comments Off on Why integrating your POS and eCommerce is essential for retail success

Retail Express Alternative: Univex Retail Software

Univex retail software provides a full suite of retail solutions. We cover you across the full spectrum of retail functions including point of sale, loyalty, inventory, e-commerce and connecting multiple stores and multiple websites. Retail Express is also a popular software choice amongst discerning retailers. It is a cut above most other offerings and a [...]

By |2022-06-17T16:11:45+11:00August 19th, 2021|POS Software|Comments Off on Retail Express Alternative: Univex Retail Software

How to Upgrade Your POS Seamlessly with Zero Downtime

One of the things that makes our clients most nervous about upgrading their point of sale (POS) is the idea that their business will experience extended downtime. Most have heard horror stories of bugs, glitches and other technical difficulties that have caused setbacks or chaos and are understandably a little apprehensive about making the change. [...]

By |2022-06-17T16:11:41+11:00July 23rd, 2021|POS Software|Comments Off on How to Upgrade Your POS Seamlessly with Zero Downtime

5 Signs the Time is Right to Upgrade Your POS

In retail, your point of sale (POS) is the backbone of your business. You can have great staff, the right stock, and be in a wonderful location, but if you don’t have a solid system to manage your data and handle orders and transactions, you (and your customers) will be endlessly frustrated. Upgrading to a [...]

By |2022-06-17T16:11:36+11:00July 7th, 2021|POS Software|Comments Off on 5 Signs the Time is Right to Upgrade Your POS

5 Essential Steps to Take Before You Launch Your Online Store

There’s no doubt that launching an online store is a big deal—and if it’s something you’re planning on undertaking, you’re likely feeling a mixture of nerves, excitement and sheer terror at the thought that something may go wrong. If you’re more scared than excited, having a clear vision of the end result and how you [...]

By |2022-06-17T16:11:23+11:00June 22nd, 2021|POS Software|Comments Off on 5 Essential Steps to Take Before You Launch Your Online Store

3 Non-Negotiables When Integrating Your Retail POS and Online Store

These days, if you’re in retail and your ecommerce is below par, you’re missing a huge opportunity to grow your business. Customers expect to be able to jump online, and find a user-friendly website, where they can look up your products, do some research and comparison and make a purchase. They also expect a high-level [...]

By |2022-06-17T16:11:17+11:00June 9th, 2021|POS Software|Comments Off on 3 Non-Negotiables When Integrating Your Retail POS and Online Store