Pet Store POS, Inventory and
eCommerce Software

Focus on Your Passion, We Handle the Rest

In the dynamic world of pet retail, ensuring seamless store operations is key to your success and peace of mind. That’s where Univex comes in. Our comprehensive retail system is not just software – it’s a complete solution crafted by retail technology experts. Designed to support your pet store’s unique needs, Univex empowers you with the tools to manage your POS, inventory, and e-commerce efficiently. With our dedicated support available seven days a week, you can spend more time doing what you love – caring for animals and connecting with pet owners.

  • Point of Sale

  • Inventory
  • Loyalty and promotions
  • Automated dog and cat food loyalty cards

  • Labelling and Signage
  • Customer special orders

  • Reporting and business intelligence
  • Seamless e-commerce
  • Hassle-free installation and training
  • Specialist hardware and consumables

Seamless Operations, Exceptional Experiences

Transform your business operations with unparalleled efficiency and ease. Ideal for high-volume retail environments, our solutions are designed to streamline your daily processes, ensuring seamless management even in your absence. Experience the peace of mind that comes with knowing every aspect of your store is optimized for success, delighting both your staff and customers.

  • Intuitive POS System: Simplify transactions with an easy-to-use interface, featuring automated promotions for effortless upselling.

  • Effortless Ordering: Revolutionize your inventory management with our dual-mode ordering system – choose between automated replenishment and scan-to-order for maximum convenience.

  • Streamlined Receiving and Reconciliation: Ensure accurate inventory tracking with our simplified receiving process, making reconciliation a breeze.

  • Dynamic Labelling and Promotions: Enhance in-store marketing with easy-to-create labels and eye-catching promotional signage, driving sales and customer engagement.

  • Dedicated Support: Our expert team is just a call away, offering dedicated phone support seven days a week to assist with any queries or needs.

Streamlined Loyalty Programs for Pet Food: Digital, Automatic, Efficient

Say farewell to the clutter and limitations of traditional paper cards. Our digital solution seamlessly tracks customer purchases, ensuring pet owners effortlessly earn their free bags of food. Simplify your loyalty programs while offering a superior experience to your customers.

  • Simultaneous Brand Loyalty Management: Effortlessly run multiple brand loyalty programs at once, catering to diverse customer preferences.

  • Space-Efficient Digital Solution: Eliminate the need for physical card storage, freeing up valuable shelf space in your store.

  • Automated Expiration Tracking: Set and forget with automatic expiration features, keeping your loyalty program current and manageable.

  • Comprehensive Reporting for Rebates: Obtain detailed insights with supplier rebate reports available in both PDF and Excel formats, aiding in efficient stock management and supplier negotiations.

  • Flexible Manual Adjustments: Retain control with the ability to make manual adjustments as needed, ensuring every customer’s loyalty is accurately rewarded.

Seamless e-Commerce with Effortless Integration & Exceptional Efficiency

Transform your e-commerce operations with our modern and fully integrated solution. Experience the convenience of real-time synchronization between your in-store POS and your online store. Say goodbye to the hassles of batch uploads and the risks of data inconsistencies that can undermine customer trust. Our automated system is designed to free up your valuable time, allowing you to focus on growth and customer engagement.

  • Automated Online Catalogues: Effortlessly keep your online store up-to-date with real-time catalogue synchronization, ensuring your customers always see the latest products and prices.

  • Seamless Order Processing: Automatically download and integrate orders into your system, streamlining your sales process and enhancing customer satisfaction.

  • Real-Time Inventory Management: Maintain accurate stock levels across all platforms with our automated inventory updates, reducing the risk of overselling and stock shortages.

  • Unified Gift Card System: Enhance your customer’s shopping experience with gift cards that are effortlessly integrated and redeemable both online and in-store.

  • Direct Social Media Integration: Expand your reach and simplify marketing with direct connections to Facebook and Instagram, enabling seamless product promotion and engagement.

Effortless POS Data Conversion to Univex

Switching to Univex is a breeze with our custom data conversion services. We understand the importance of your existing POS data, and our goal is to replicate it with 100% accuracy, ensuring a seamless transition to our system. Leave the complexities to us; we handle the intricate process of extracting and converting your data, so you don’t have to worry about a thing.

  • Comprehensive Customer Data Migration: We transfer all customer details, including notes, loyalty memberships, and account balances, maintaining the continuity of your customer relationships.

  • Complete Product Data Transfer: Product descriptions, barcodes, pricing, and grouping are all accurately replicated in Univex, ensuring your product catalogue remains intact and well-organized.

  • Detailed Sales History Preservation: Keep your valuable sales history at your fingertips with our meticulous data conversion process.

  • Purchasing History Retention: We ensure your purchasing records are fully transferred, providing you with uninterrupted insights into your buying patterns.

  • Tailored to Your Needs: Any specific data you value, we make sure it’s carried over. Our goal is to preserve the integrity of your entire POS database, so you don’t lose anything in the transition.

Grow, Control, and Prosper with Univex

Elevate your business to the next level with Univex, the POS system designed for the evolving needs of growing enterprises. Step beyond basic functionalities into a world where every aspect of your operations is fine-tuned for optimal performance and profitability. Univex offers unparalleled control and customization, ensuring your business thrives with consistency and efficiency.

  • Sophisticated Promotional Pricing: Harness the power of Australia’s most advanced and flexible promotional pricing system, enabling you to control discounting with precision and boost sales strategically.

  • Enhanced Reporting and Dashboards: Gain insightful control over your margins and inventory with our modern, user-friendly reporting tools and dashboards, tailored for informed decision-making.

  • Dynamic Loyalty Systems: Maximize your marketing ROI with our versatile and feature-rich loyalty programs, designed to foster customer loyalty and repeat business.

  • Integrated Financial Management: Streamline your finances with seamless integrations to accounting and payment systems, ensuring financial accuracy and ease of management.

  • Centralised Multi-Store Management: Effortlessly control multiple store locations and staff access from a single point, ensuring uniformity and ease of administration across your enterprise.

Transition to Univex with Zero Hassle, Maximum Efficiency

Embark on a smooth and effortless journey to superior retail management with Univex. Our proven onboarding process is designed to ensure a seamless transition from your existing system with minimal effort from your side. As experts in installation and setup, we guarantee a hassle-free experience, focusing on making the switch to Univex not just easy, but remarkably efficient.

  • Personalized Business Analysis: We invest time to deeply understand your unique business needs and desired outcomes, ensuring a tailored approach from the start.

  • Data Transfer Excellence: Seamless migration of your existing data, including valuable sales history, to ensure continuity and integrity in your business operations.

  • Custom Configuration: Univex is not just installed; it’s sculpted to fit your business. We fine-tune every aspect of the software to meet your specific requirements.

  • On-Site Installation and Training: Our team can come directly to you, installing and training your staff with zero interruption to your daily operations, ensuring a smooth transition.

  • Affordable Entry Point: Univex is committed to providing high value with a low cost of entry, significantly reducing your risk and ensuring a cost-effective solution for your business needs.

Talk to us


Australia: Ph. 1800 864 839

New Zealand: Ph. 0800 864 839

Free demo

    Meet Cookie the office dog

    She’s not too good at answering the phone, but great for cuddles and making Univex a fun place to work.
    If you ever come to see us she’d love to meet you and collect some pats.