Success Story: How Nourish Organic Marketplace relocated without skipping a beat
For Josh and Bronwyn Howe of Nourish Organic Marketplace, having one POS provider that supports both hardware and software was essential for a seamless store relocation. Fitting out a new retail store is stressful, expensive, and time consuming. Trying to move an existing store in to a new space whilst trading is an even bigger challenge. Josh and Bronwyn leant on Univex to help them achieve this feat. […]
Success Story: How Harmony Garden Centre Streamlines Purchasing With Smart Integrations
For Andrew Clark of Harmony Garden Centre, integrating systems and automating processes is a key driver of their growth and success. Purchasing is a necessary function of all retail businesses but has a tendency to trap staff in an office, particularly store managers. Andrew wanted to be out in the shop helping customers doing what he loves. He reached out to his technology providers for a solution that would get the job done in less [...]
Customer special orders: your unfair advantage over e-Commerce and chain stores GalleryCustomer special orders: your unfair advantage over e-Commerce and chain stores
Business Tips, Choosing POS, Choosing POS Software, Customer Experience, Customer Loyalty, Customer Shopping Experience, POS Software, POS Tips, Retail Software, Retail Tools and Resources
Customer special orders: your unfair advantage over e-Commerce and chain stores
Customer special orders are those products that your customers wish to purchase, but you don’t have in stock and need to order in for them. Special ordering was once considered normal retailing behaviour. However in the race to streamline and simplify operations many retailers don’t bother. Or if they allow it they don’t actively promote the service. That’s a shame because it provides you with an unfair advantage over your competition. Here’s why… […]
How much is discounting costing your retail business?
If you don’t have a discount policy, or you aren’t tracking how much discount you give away, your store’s over-generosity might be the reason your retail shop is not as profitable as it deserves to be. In this short guide we look at the problem with ad-hoc or discretionary discounting, and how to get control of the situation. […]
10 Easy things you can do today to sell more online
Launching your e-commerce site is an exciting time! You should be proud of all your hard work to get it up and go live. Yet there is still more work to do to get people on to your site and completing a purchase. In this practical guide we give you a selection of simple (and essential!) actions you can take to help turn that trickle of sales in to a steady stream. These are things [...]
The hidden costs of Point of Sale software
When deciding what Point of Sale (POS) software, retail management software, or e-commerce software you want to operate with, price is a common attribute that will help shrink the number of choices available. Unfortunately we see too many store owners gravitate towards the cheaper products, unaware that cheap may mean a number of additional unexpected costs to your business. […]
