Customer special orders: your unfair advantage over e-Commerce and chain stores GalleryCustomer special orders: your unfair advantage over e-Commerce and chain stores
Business Tips, Choosing POS, Choosing POS Software, Customer Experience, Customer Loyalty, Customer Shopping Experience, POS Software, POS Tips, Retail Software, Retail Tools and Resources
Customer special orders: your unfair advantage over e-Commerce and chain stores
Customer special orders are those products that your customers wish to purchase, but you don’t have in stock and need to order in for them. Special ordering was once considered normal retailing behaviour. However in the race to streamline and simplify operations many retailers don’t bother. Or if they allow it they don’t actively promote the service. That’s a shame because it provides you with an unfair advantage over your competition. Here’s why… […]
How much is discounting costing your retail business?
If you don’t have a discount policy, or you aren’t tracking how much discount you give away, your store’s over-generosity might be the reason your retail shop is not as profitable as it deserves to be. In this short guide we look at the problem with ad-hoc or discretionary discounting, and how to get control of the situation. […]
10 Easy things you can do today to sell more online
Launching your e-commerce site is an exciting time! You should be proud of all your hard work to get it up and go live. Yet there is still more work to do to get people on to your site and completing a purchase. In this practical guide we give you a selection of simple (and essential!) actions you can take to help turn that trickle of sales in to a steady stream. These are things [...]
The hidden costs of Point of Sale software
When deciding what Point of Sale (POS) software, retail management software, or e-commerce software you want to operate with, price is a common attribute that will help shrink the number of choices available. Unfortunately we see too many store owners gravitate towards the cheaper products, unaware that cheap may mean a number of additional unexpected costs to your business. […]
Why integrating your POS and eCommerce is essential for retail success
Retailers with physical stores must have a web site of some kind to remain relevant, and ideally it will be an e-commerce site with your catalogue of products on display. Without a web presence you run the risk of potential customers heading elsewhere because they simply don’t know what you sell, or whether you have what they need. In this article we describe what POS and e-commerce integration is, why you need it, and how [...]
Retail Express Alternative: Univex Retail Software
Univex retail software provides a full suite of retail solutions. We cover you across the full spectrum of retail functions including point of sale, loyalty, inventory, e-commerce and connecting multiple stores and multiple websites. Retail Express is also a popular software choice amongst discerning retailers. It is a cut above most other offerings and a great choice for many retailers. Each of our products have particular strengths, but neither option is a one-size-fits-all proposition. Chances [...]
