Customer special orders: your unfair advantage over e-Commerce and chain stores

Customer special orders are those products that your customers wish to purchase, but you don’t have in stock and need to order in for them. Special ordering was once considered normal retailing behaviour. However in the race to streamline and simplify operations many retailers don’t bother. Or if they allow it they don’t actively promote [...]

By |2022-06-17T16:07:14+11:00March 24th, 2022|Business Tips, Choosing POS, Choosing POS Software, Customer Experience, Customer Loyalty, Customer Shopping Experience, POS Software, POS Tips, Retail Software, Retail Tools and Resources|Comments Off on Customer special orders: your unfair advantage over e-Commerce and chain stores

How much is discounting costing your retail business?

If you don’t have a discount policy, or you aren’t tracking how much discount you give away, your store’s over-generosity might be the reason your retail shop is not as profitable as it deserves to be. In this short guide we look at the problem with ad-hoc or discretionary discounting, and how to get control [...]

By |2022-06-17T16:12:09+11:00March 17th, 2022|Business Tips, Choosing POS, Choosing POS Software, Customer Experience, Customer Loyalty, POS Software, POS Tips, Retail Software, Retail Tools and Resources|Comments Off on How much is discounting costing your retail business?

Why integrating your POS and eCommerce is essential for retail success

Retailers with physical stores must have a web site of some kind to remain relevant, and ideally it will be an e-commerce site with your catalogue of products on display. Without a web presence you run the risk of potential customers heading elsewhere because they simply don’t know what you sell, or whether you have [...]

By |2022-06-17T16:11:52+11:00January 10th, 2022|Ecommerce Store, Online Retail, Online Retailing, POS Software, Retail Software|Comments Off on Why integrating your POS and eCommerce is essential for retail success

Programming Sprints at Univex

At Univex we update our software with innovative enhancements regularly through programming sprints, which are a component of Agile Software Development. Sprints A sprint is a 2 week period in which we plan, develop, test, and release a fully functional updated version of our software. The release is inclusive of customer requested programming. A sprint [...]

By |2022-06-17T16:10:52+11:00July 13th, 2019|News Form, News From Univex, Retail Software, Univex|0 Comments