For Darren Stiles of Manna Gum Building and Garden Supplies, using day-to-day sales data collected at the POS helps him create effective marketing campaigns to keep him ahead of the competition. […]
For Behn and Tanealle Monley of The Landscape Centre Dubbo, streamlining operations and improving customer experience was essential to making their vision a reality. Inefficiencies and inflexibility of IT systems that can’t keep up with business processes is a dilemma many businesses face as they grow. Univex helped The Landscape Centre get day-to-day operations running [...]
For Peter Haley of Bumps Snowsports, a custom-tailored POS and retail solution was crucial to maintaining their market leading position. Changing POS systems is a challenging task for any retailer. It’s difficult finding the right system and making the transition without interrupting day-to-day operations. Univex helped Bumps Snowsports retain historical data and provide new, customised [...]
For Josh and Bronwyn Howe of Nourish Organic Marketplace, having one POS provider that supports both hardware and software was essential for a seamless store relocation. Fitting out a new retail store is stressful, expensive, and time consuming. Trying to move an existing store in to a new space whilst trading is an even bigger [...]
For Andrew Clark of Harmony Garden Centre, integrating systems and automating processes is a key driver of their growth and success. Purchasing is a necessary function of all retail businesses but has a tendency to trap staff in an office, particularly store managers. Andrew wanted to be out in the shop helping customers doing what [...]
Customer special orders are those products that your customers wish to purchase, but you don’t have in stock and need to order in for them. Special ordering was once considered normal retailing behaviour. However in the race to streamline and simplify operations many retailers don’t bother. Or if they allow it they don’t actively promote [...]
If you don’t have a discount policy, or you aren’t tracking how much discount you give away, your store’s over-generosity might be the reason your retail shop is not as profitable as it deserves to be. In this short guide we look at the problem with ad-hoc or discretionary discounting, and how to get control [...]
Retailers with physical stores must have a web site of some kind to remain relevant, and ideally it will be an e-commerce site with your catalogue of products on display. Without a web presence you run the risk of potential customers heading elsewhere because they simply don’t know what you sell, or whether you have [...]
At Univex we update our software with innovative enhancements regularly through programming sprints, which are a component of Agile Software Development. Sprints A sprint is a 2 week period in which we plan, develop, test, and release a fully functional updated version of our software. The release is inclusive of customer requested programming. A sprint [...]
