Customer special orders: your unfair advantage over e-Commerce and chain stores

Customer special orders are those products that your customers wish to purchase, but you don’t have in stock and need to order in for them. Special ordering was once considered normal retailing behaviour. However in the race to streamline and simplify operations many retailers don’t bother. Or if they allow it they don’t actively promote [...]

By |2022-06-17T16:07:14+11:00March 24th, 2022|Business Tips, Choosing POS, Choosing POS Software, Customer Experience, Customer Loyalty, Customer Shopping Experience, POS Software, POS Tips, Retail Software, Retail Tools and Resources|Comments Off on Customer special orders: your unfair advantage over e-Commerce and chain stores

How much is discounting costing your retail business?

If you don’t have a discount policy, or you aren’t tracking how much discount you give away, your store’s over-generosity might be the reason your retail shop is not as profitable as it deserves to be. In this short guide we look at the problem with ad-hoc or discretionary discounting, and how to get control [...]

By |2022-06-17T16:12:09+11:00March 17th, 2022|Business Tips, Choosing POS, Choosing POS Software, Customer Experience, Customer Loyalty, POS Software, POS Tips, Retail Software, Retail Tools and Resources|Comments Off on How much is discounting costing your retail business?

10 Easy things you can do today to sell more online

Launching your e-commerce site is an exciting time! You should be proud of all your hard work to get it up and go live. Yet there is still more work to do to get people on to your site and completing a purchase. In this practical guide we give you a selection of simple (and [...]

By |2022-06-17T16:12:04+11:00March 1st, 2022|Business Tips, Customer Shopping Experience, Ecommerce Store, Online Ecommerce, Online Retailing, Retail Tools and Resources|Comments Off on 10 Easy things you can do today to sell more online

The hidden costs of Point of Sale software

When deciding what Point of Sale (POS) software, retail management software, or e-commerce software you want to operate with, price is a common attribute that will help shrink the number of choices available. Unfortunately we see too many store owners gravitate towards the cheaper products, unaware that cheap may mean a number of additional unexpected [...]

By |2022-06-17T16:11:58+11:00January 24th, 2022|Business Tips, Choosing POS, Choosing POS Software, POS Software, Retail Tools and Resources|Comments Off on The hidden costs of Point of Sale software

Retail Marketing Success with Technology

All marketing activities should start with a brand model, marketing plan and marketing budget. These are all critical factors in achieving retail marketing success. To gauge success you need to track marketing results. This is where retailing software and technology can help. Key Ingredients A brand model is a guide for marketers to use. It [...]

Is Choosing POS Software Making Your Head Spin?

Choosing the right POS system for your retail business can be overwhelming and, let’s face it, somewhat intimidating. If you’ve ever thought about investing in POS software for your retail business, you’ve probably been grappling with questions like: Where do I start? Who’s the best supplier, and what makes them different/better? What is [...]

Lights, Camera, Action!

The Internet is a fascinating place. You can find almost anything there. And in so many formats – posts, to photos, audio, and videos. Here are some videos we found that we think readers of this blog may appreciate, enjoy and relate to. Go on. Grab some popcorn, (and, a choctop if you must). [...]

My Impressions of Retail Week 2018

#InsideRetailLive #FestivalofRetailIdeas Retail Week #RWL2018 recently wrapped up its festival of all things retail. I was there to check things out. Whilst Retail Week had a number of activities on around Melbourne - summits, training, and other events, they were more appropriate for big business and industry leaders. You, know, the Big thinking type folk from [...]

What Customers Dislike Most About Shopping?

Is it long lines at the check out? Or, maybe it’s being ignored when they walk through the door.  Or, do you think that it’s rude staff that customer’s dislike the most? Here’s the quick answer.  Customers dislike ANYTHING that detracts from a pleasant shopping experience. They can turn from happy customer into furious [...]

The Perennial Podcast – An Enduring Resource for Retailers

Do you listen to podcasts? Do you even know what one is? A podcast is “a digital audio file made available on the Internet for downloading to a computer or mobile device, typically available as a series, new installments of which can be received by subscribers automatically.” Think of it like an on-demand [...]

By |2021-02-03T14:08:17+11:00December 13th, 2017|Retail Tools and Resources|0 Comments