Customer special orders are those products that your customers wish to purchase, but you don’t have in stock and need to order in for them. Special ordering was once considered normal retailing behaviour. However in the race to streamline and simplify operations many retailers don’t bother. Or if they allow it they don’t actively promote [...]
If you don’t have a discount policy, or you aren’t tracking how much discount you give away, your store’s over-generosity might be the reason your retail shop is not as profitable as it deserves to be. In this short guide we look at the problem with ad-hoc or discretionary discounting, and how to get control [...]
Launching your e-commerce site is an exciting time! You should be proud of all your hard work to get it up and go live. Yet there is still more work to do to get people on to your site and completing a purchase. In this practical guide we give you a selection of simple (and [...]
When deciding what Point of Sale (POS) software, retail management software, or e-commerce software you want to operate with, price is a common attribute that will help shrink the number of choices available. Unfortunately we see too many store owners gravitate towards the cheaper products, unaware that cheap may mean a number of additional unexpected [...]
All marketing activities should start with a brand model, marketing plan and marketing budget. These are all critical factors in achieving retail marketing success. To gauge success you need to track marketing results. This is where retailing software and technology can help. Key Ingredients A brand model is a guide for marketers to use. It [...]
Choosing the right POS system for your retail business can be overwhelming and, let’s face it, somewhat intimidating. If you’ve ever thought about investing in POS software for your retail business, you’ve probably been grappling with questions like: Where do I start? Who’s the best supplier, and what makes them different/better? What is [...]
In the previous post we shared tips for Hiring Top Retail Talent – Stage 1 – Talent Recruitment. But, we all know, that finding candidates isn’t enough, when then need to interview them and assess their fit with the role and our business. So, when it comes to candidate assessment and interviewing, how can [...]
We all want Superstars working on our team. But star-spotting isn’t necessarily a skill we come by easily. So, how can we give ourselves the best chance at hiring the best retail associates for our stores and our business? Here are some tips for doing exactly that! You may or may not have gone [...]
